Effective Date: January 23, 2026

Mental Care Link respects your privacy. This policy explains how we collect, use, and protect your information.

1. Information We Collect

Information You Provide

Name, email, phone number

Professional credentials (for clinicians)

Location and service preferences

Intake or application responses

Organization contact details

Automatically Collected Information

Website usage data (cookies, analytics)

IP address and device data

2. How We Use Information

We use your information to:

Evaluate applications and requests

Coordinate referrals and introductions

Communicate with you

Improve our services

Comply with legal obligations

3. What We Do Not Do

Mental Care Link does not:

Sell personal or professional data

Share data with advertisers

Use AI to replace clinical judgment

Operate lead marketplaces or data exchanges

Your information is used only to support matching, representation, and coordination.

4. Information Sharing

We may share limited information only when necessary:

With clinicians or organizations to coordinate introductions

With service providers supporting operations (e.g., email, forms)

When legally required

We do not share clinical records or therapy notes.

5. HIPAA Disclaimer

Mental Care Link is not a covered entity under HIPAA.

Clinicians are responsible for HIPAA compliance within their own practices.

6. Data Security

We take reasonable measures to protect your information, including:

Secure platforms

Limited internal access

Industry-standard safeguards

No system is 100% secure.

7. Your Rights

You may request to:

Access or update your information

Request deletion of your data

Withdraw consent for communications

Email: privacy@mentalcarelink.com

8. Cookies & Analytics

We use cookies to:

Improve site functionality

Understand usage patterns

You can disable cookies in your browser settings.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact

Questions about privacy?

Email: hello@mentalcarelink.com