Effective Date: January 23, 2026

Welcome to Mental Care Link (“Mental Care Link,” “we,” “our,” or “us”). By accessing or using our website, services, or applying for representation, you agree to the following Terms of Service.

If you do not agree, please do not use our services.

1. Nature of Services

Mental Care Link is a referral and professional representation agency for licensed mental health professionals.

We:

Facilitate introductions between clinicians, individuals, and organizations

Provide professional support, advocacy, and coordination

Support clinicians in clarifying fit, scope, and practice alignment

We are not:

A healthcare provider

A directory or marketplace

A replacement for clinical judgment or therapeutic relationships

Mental Care Link does not provide clinical services, diagnosis, treatment, or emergency care.

2. Eligibility

Clinicians

To apply for representation, clinicians must:

Hold an active, unrestricted license in good standing

Meet minimum experience requirements (as outlined during application)

Provide accurate and complete professional information

Acceptance is discretionary. Mental Care Link reserves the right to decline or terminate representation at any time.

Individuals Seeking Care

Mental Care Link does not guarantee placement, availability, or clinical outcomes.

Organizations

Organizational partnerships are subject to separate agreements where applicable.

3. No Emergency or Crisis Services

Mental Care Link does not provide crisis or emergency support.

If you are experiencing an emergency or are at risk of harm:

Call 911 (U.S.) or your local emergency number

Contact the 988 Suicide & Crisis Lifeline

Reach out to local emergency services

4. Fees & Billing (Clinicians)

There is no cost to apply

Membership or representation fees begin only after the first successful referral or service engagement

Fees, billing frequency, and scope are disclosed prior to billing

Failure to pay may result in suspension or termination of services.

5. No Guarantee of Referrals or Outcomes

Mental Care Link does not guarantee:

A minimum number of referrals

Client acceptance or retention

Revenue, caseload size, or outcomes

All clinical decisions remain the responsibility of the licensed clinician.

6. Professional Responsibility

Clinicians are solely responsible for:

Clinical care and ethical compliance

Licensing, supervision, and continuing education

Insurance participation, billing, and documentation

Client safety, consent, and confidentiality

Mental Care Link does not interfere with clinical decision-making.

7. Intellectual Property

All website content, branding, copy, and materials are the property of Mental Care Link and may not be copied or reused without permission.

8. Limitation of Liability

Mental Care Link is not liable for:

Clinical outcomes

Client-clinician relationships

Business losses or missed opportunities

Actions or omissions of clinicians, clients, or organizations

Use of our services is at your own discretion and risk.

9. Termination

We may suspend or terminate access at any time for:

Misrepresentation

Ethical concerns

Policy violations

Non-payment

10. Governing Law

These Terms are governed by the laws of the United States and the state in which Mental Care Link is registered.

11. Contact

For questions about these Terms:

Email: hello@mentalcarelink.com.